Last month an article in Search Engine Journal titled Is Google My Business Stealing Your Local Leads? detailed how Google was inserting links on many Google My Business profiles to a third-party website called singleplatform.com, with no good and fast solution on how to remove it. Good news, I was able to speak with a Google My Business agent today and get this fixed in a matter of minutes for a client. Here is how:
- Login to your Google My Business account and under “Info” change your primary business category to “Restaurant” (Don’t worry this will only be very temporary…like less than a minute). And save your profile.
- Refresh the page and you should now see the the places.singleplatform.com as a field you can remove in your profile. Clear the field and save your profile again. Refresh the page again.
- Now change your primary business category from “Restaurant” to whatever you had originally and save the profile. Refresh the page again. Done.
Google said it could take 24-48 hours to reflect in search results but in my client’s case the places.singleplatform.com was gone in a couple of minutes. Here is the before and after: